HR Gap Analysis

In today’s dynamic business environment, HR departments play a critical role in aligning organisational goals with workforce capabilities. One powerful tool at their disposal is the HR gap analysis. This method helps HR professionals identify discrepancies between the current state of their organisation’s workforce and its desired state, enabling them to make informed decisions to bridge those gaps effectively. In this guide, we’ll delve into the steps to create a robust HR gap analysis.

What is a HR Gap Analysis?

HR gap analysis involves comparing the present skills, knowledge, and capabilities of your workforce against the skills and competencies required to achieve organisational objectives. By conducting this analysis, HR can pinpoint areas of improvement, develop targeted strategies, and implement training or hiring initiatives to address these gaps.


The Benefits of a HR Gap Analysis

Strategic Workforce Planning

Strategic workforce planning is essential for aligning employee purpose with organisational goals. An HR gap analysis allows companies to assess their current workforce capabilities and identify future needs. By understanding where there are gaps in skills, knowledge, or capacity, HR can develop strategies to recruit, train, and retain the right talent to meet organisational objectives.

Cost Savings

Identifying and addressing HR gaps can lead to significant cost savings for businesses. By optimising processes, streamlining workflows, and improving resource allocation, organisations can reduce inefficiencies and overhead costs. Additionally, by ensuring that the right people are in the right roles, companies can minimise turnover and the expenses associated with recruitment and training.

Increased Employee Satisfaction and Retention

Employees are the lifeblood of any organisation, and their satisfaction and retention are key indicators of success. HR gap analysis allows companies to better understand the needs and preferences of their workforce. By addressing areas such as training, career development, and work-life balance, organisations can create a more engaging and supportive environment, leading to higher levels of satisfaction and lower turnover rates.

Data-Driven Decision Making

In today’s data-driven world, HR professionals have access to a wealth of information that can inform decision-making. Conducting an HR gap analysis involves collecting and analysing data related to workforce performance, skills, and demographics. By leveraging this data, HR can make informed decisions about recruitment, training, and resource allocation, ensuring that actions are aligned with organisational objectives.

Competitive Advantage

Once HR has identified gaps between current resources and future needs, it’s essential to develop a plan for bridging those gaps. This may involve strategies such as recruiting new talent, upskilling existing employees, or restructuring roles and responsibilities. By proactively addressing these gaps, organisations can better position themselves for success in the long term.


Identifying HR Gaps

Identifying HR gaps at your organisation involves a comprehensive assessment of current processes, workforce skills, technology, and employee feedback. Begin by evaluating recruitment, onboarding, performance management, training, and engagement practices to identify areas for improvement. Analyse the skills inventory, succession planning, diversity, and workforce demographics to ensure alignment with organisational needs. Assess HR technology and systems with an HR Toolkit for efficiency and data analytics capabilities. Solicit feedback from employees through surveys, focus groups, and exit interviews to gain insights into their perceptions and experiences. Check out our blog on how to conduct exit interviews to find out our top exit interview questions and advice!

HR Gap Analysis

How to Create a HR Gap Analysis

Step 1: Define Objectives and Criteria

Begin by clearly defining the objectives of your HR gap analysis. These objectives could range from improving employee performance to ensuring compliance with industry standards.

Next, establish the criteria against which you’ll evaluate your workforce. This could include skills, knowledge, experience, certifications, and other relevant factors depending on your organisation’s needs.

Step 2: Conduct a Skills Assessment

Gather data on the current skills and competencies of your employees. This can be done through surveys, interviews, performance evaluations, or skills assessments. Ensure you collect comprehensive information that covers both technical and soft skills relevant to their roles. With emPerform, you have access to tools such as 360 degree feedback, performance reviews and surveys perfect for streamlining how you conduct your employees skills assessments.

Step 3: Identify Future Requirements

Forecast the future needs of your organisation. Consider factors such as industry trends, technological advancements, and changes in business strategy that may impact the skills and competencies required from your workforce in the coming years. This step may involve consulting with department heads, and industry experts, or conducting market research.

Step 4: Analyse the Gap

Compare the current skills of your workforce with the future requirements identified in Step 3. This analysis will reveal the gaps between where your organisation stands and where it needs to be. Prioritise these gaps based on their significance and potential impact on organisational performance.

Step 5: Develop Action Plans

With identified gaps in hand, develop action plans to address them. These plans may involve training and development programs, hiring initiatives, internal mobility opportunities, or a combination of these strategies. Each action plan should be specific, measurable, achievable, relevant, and time-bound (SMART). Why not explore emPerform’s goal management tool to make it even easier to create and monitor your SMART Goals?

Step 6: Implement and Monitor Progress

Implement your action plans and closely monitor their progress. Track key metrics to measure the effectiveness of your initiatives in closing the identified gaps. Adjust your strategies as needed based on ongoing feedback and evolving organisational needs.

Step 7: Review and Adjust

Regularly review your HR gap analysis to ensure it remains aligned with the organisation’s goals and evolving workforce needs. As your organisation grows and changes, so too will its HR requirements. Adjust your strategies accordingly to stay ahead of the curve.


A well-executed HR gap analysis is a valuable tool for HR professionals seeking to optimise their organisation’s workforce. By systematically identifying and addressing skill gaps, HR can ensure that the organisation remains competitive, agile, and capable of meeting its objectives in an ever-evolving business landscape. With clear objectives, thorough data analysis, and strategic planning, HR can bridge these gaps effectively, ultimately driving success for the organisation as a whole.

With emPerform, you have the tools to create your personalised HR Gap Analysis and streamline your employee performance management.

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