Everything about the process, from the introduction to the company, the decision to implement, the onsite consultation and build of the system for our company, user training and the ongoing user experience has been top quality, easy and very timely.
I have never met a product or vendor I enjoy working with more than the CRG emPerform System and its Implementation and Support Team. The product is elegantly designed, userfriendly, intuitive, robust… in a word, perfect. The only thing more responsive than the software is the incredible support team behind the product. Both product and vendor = world class.
From an administrative perspective, I like how elegant and easy the system is to use. I appreciate being able to design new forms and evaluation workflows myself (the well designed system makes me feel so smart, it’s that user friendly!), knowing too that if I get stuck a clear and informative tutorial, as well as fabulous tech support are immediately accessible.
Our organisation has enjoyed a terrific collaborative experience with the emPerform performance management system, and the entire emPerform support team, from our first point of contact, through the initial implementation, continuing through our ongoing use of the system, and our enjoyable (and I do mean that enjoyable, every time!) correspondence with the emPerform team for support, training, upgrades, etc.
After a closer look at software providers, emPerform was clearly the only provider who met all of our needs. We also really liked the fact that emPerform has a heavy focus on providing highly personalized service and support.
emPerform is a great system—very flexible and adaptable to our needs and their implementation and customer support team is excellent!
I cannot say enough about the level of customer service that was offered from emPerform’s staff and level of professionalism, we had an awesome trainer and facilitator.
Awesome! Customer reps are amazing to work with.
We chose emPerform because of it’s ease of use, it met our immediate needs and had a reasonable price point. The implementation team was excellent, they worked very closely with my team and provided the support we needed to get our performance system up and running.
emPerform offers attentive and efficient customer support.
