Our Implementation Consultant was great and very patient in training us and answering our many questions. Even beyond our initial implementation, the emPerform team has been wonderful, helping to resolve any issues with developing a new appraisal or any other questions that may come up. They are prompt and thorough and greatly appreciated.
The emPerform support team went above and beyond to ensure we felt comfortable using the system.
We evaluated almost every system out there and there was no question that emPerform was the best choice for us. Not only did it deliver on configurability, but the system offered incredible functionality for the price. It was also clear from the first interaction with the sales team that long-term customer care and success was a priority.
Whether we’ve had big or small changes in our forms, the emPerform team goes the extra mile to help us fix them immediately. From a non-technical mindset, they have made our staff feel confident with the system.
The emPerform implementation team has done an excellent job of helping us learn the system, build our forms, and is always incredibly responsive, flexible and available.
We can set it up how based off of what we need and can make the workflow super easy and user friendly. The support we’ve received along the way has also been incredible! It seems to be a one stop shop for us in terms of performance management for our entire organisation.
CRG emPerform’s service is excellent.
Very user friendly for the staff. I love that I can access everything in one place and track goals throughout the year.
From an administrator perspective, the customer service is stellar. We receive very timely and thorough support. The CRG emPerform team is responsive, knowledgeable and very friendly.
emPerform’s customer service was and continues to be distinctly above any other vendor with whom we work.