Our Implementation Consultant was great and very patient in training us and answering our many questions. Even beyond our initial implementation, the emPerform team has been wonderful, helping to resolve any issues with developing a new appraisal or any other questions that may come up. They are prompt and thorough and greatly appreciated.
We evaluated almost every system out there and there was no question that emPerform was the best choice for us. Not only did it deliver on configurability, but the system offered incredible functionality for the price. It was also clear from the first interaction with the sales team that long-term customer care and success was a priority.
The emPerform implementation team has done an excellent job of helping us learn the system, build our forms, and is always incredibly responsive, flexible and available.
The emPerform implementation staff was excellent. We could not have asked for better people to work with us.
emPerform’s startup training is superb and the product is intuitive and easy to use.
Everything about the process, from the introduction to the company, the decision to implement, the onsite consultation and build of the system for our company, user training and the ongoing user experience has been top quality, easy and very timely.
I have never met a product or vendor I enjoy working with more than the CRG emPerform System and its Implementation and Support Team. The product is elegantly designed, userfriendly, intuitive, robust… in a word, perfect. The only thing more responsive than the software is the incredible support team behind the product. Both product and vendor = world class.
Our organisation has enjoyed a terrific collaborative experience with the emPerform performance management system, and the entire emPerform support team, from our first point of contact, through the initial implementation, continuing through our ongoing use of the system, and our enjoyable (and I do mean that enjoyable, every time!) correspondence with the emPerform team for support, training, upgrades, etc.
The implementation process was impressive – hands down the easiest implementation I’ve ever been involved in. Having emPerform come to our office to set up our system with us was great. An extremely simple and pain-free process.
I have used emPerform at two companies and like the system. Both roll-outs have gone great!
