From an administrative perspective, I like how elegant and easy the system is to use. I appreciate being able to design new forms and evaluation workflows myself (the well designed system makes me feel so smart, it’s that user friendly!), knowing too that if I get stuck a clear and informative tutorial, as well as fabulous tech support are immediately accessible.
From an administrative perspective, we were not restrained by decisions that we made during set-up. If we wanted to make further changes to areas such as workflows, headings and goals, we could quickly and easily make amendments to the layout without involving the vendor and accumulating further support costs.
